Privacy Policy — Alpine Minimal Studio

This Privacy Policy describes how Alpine Minimal Studio ("Alpine Minimal Studio", "we", "us") collects, uses, discloses, and protects personal data when you interact with our site and our online platform ("our site" or "this service"). We are committed to protecting privacy and complying with applicable data protection laws, including the GDPR where it applies.

Our contact details are: Alpine Minimal Studio, Schmidgasse 6, Suite 1 (1st Floor), 2320 Schwechat, Lower Austria, Austria. For questions about this policy or to exercise your rights, contact us at hello@congoo.sbs.

Information We Collect

Information you provide

We collect information you provide directly when you use our site, for example when you contact us, request a quote, sign up for a newsletter, submit a project brief, or purchase services. This information may include your name, email address, phone number, company name, billing information, and any content you submit to us.

Information collected automatically

When you visit or interact with our site, we automatically collect certain information such as your IP address, device and browser characteristics, operating system, referring URLs, pages viewed, and how you interact with content. We collect this information using cookies, web beacons, browser local storage, and similar technologies.

Cookies and tracking technologies

We use cookies and similar technologies to enable site functionality, remember preferences, analyze traffic, and personalize your experience. You can control cookies through your browser settings and other tools. Please note that disabling certain cookies may affect the functionality of our site.

How We Use Personal Data

• To provide, operate, and maintain our site and services.
• To communicate with you about requests, projects, invoices, updates, and marketing (subject to your preferences and consent where required).
• To process payments and fulfill contractual obligations when you purchase services.
• To analyze, improve, and personalize the user experience and our offerings.
• To comply with legal obligations and protect our legal rights and interests.

Legal Bases for Processing (GDPR)

Where the GDPR applies, we rely on one or more lawful bases to process personal data, including:

• Performance of a contract (e.g., to deliver services you requested).
• Your consent, where we request it (for example, marketing newsletters or analytics consent).
• Compliance with legal obligations.
• Our legitimate interests, such as improving services, preventing fraud, and maintaining site security, provided such interests are not overridden by your rights.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, to meet legal, accounting, or regulatory requirements, or to resolve disputes. Retention periods vary depending on the type of data and the purpose of processing.

Data Sharing and Disclosure

We may share personal data with third parties in the following circumstances:

• Service providers and partners who perform services on our behalf (e.g., hosting, analytics, payment processors).
• When required by law or to respond to lawful requests by public authorities.
• To protect the rights, property, or safety of Alpine Minimal Studio, our users, or others.
• In connection with a corporate transaction such as a merger, acquisition, or sale of assets (you will be notified when required by law).

We require service providers to handle personal data in a manner consistent with this policy and applicable law.

International Transfers

Personal data may be transferred to, stored, or processed in countries other than your country of residence. When we transfer data internationally, we take steps intended to ensure appropriate safeguards are in place, such as contractual protections and, where applicable, standard contractual clauses or other lawful transfer mechanisms.

Your Rights

Subject to applicable law, you may have rights regarding your personal data, including the right to:

• Access and obtain a copy of your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of personal data (where we are not required to retain it by law).
• Request restriction of processing or object to processing based on legitimate interests.
• Request portability of your data where applicable.
• Withdraw consent where processing is based on consent (this will not affect processing based on other lawful grounds).

To exercise these rights, contact us at hello@congoo.sbs. We may need to verify your identity before responding to requests. You also have the right to lodge a complaint with a data protection supervisory authority if you believe your rights have been violated.

Security

We use administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our site is not directed to children under the age of 16. We do not knowingly collect or solicit personal data from children under this age. If we learn that we have collected personal data from a child in a way that violates applicable law, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may be communicated by email to the address you provide or by prominent notice on our site.

How to Contact Us

If you have questions, comments, or requests regarding this policy or our data practices, please contact: